Customer Support Assistant

Recruiter
Location
Manchester
Salary
Competitive + Benefits
Posted
20 Sep 2017
Closes
18 Oct 2017
Ref
GT143679
Contact
Gemma Taylor
Sector/Practice Area
Banking/Finance
Contract/hours
Permanent
PQE
Trainee
Customer Support Assistant.

A top tier Manchester city centre based law firm are currently looking to recruit an experienced Customer Support Assistant to join their financial services side of the business. The purpose of this role is to maximise the collection of overdue debt and provide a professional and informative primary point of contact for all customers whilst maintaining the highest level of customer service.
 
You must have previous experience within a telephone based collections role.
 
Duties will include:
  • Processing inbound and outbound calls
  • Contacting customers with regards to overdue accounts and negotiating prompt payments.
  • Updating the in-house system from every call
  • Dealing with general accounts enquiries
  • Taking payments
For more information on the role please contact Gemma Taylor to discuss on 0161 207 2000