Debt Recovery Team Leader

2 days left

Recruiter
Location
Manchester
Salary
Competitive
Posted
26 Jul 2017
Closes
23 Aug 2017
Ref
GT139011a
Contact
Gemma Taylor
Sector/Practice Area
Other
Vacancy Type
Business Support
Contract/hours
Permanent
PQE
Trainee
A vacancy has arisen for an experienced Debt Recovery Team Leader to join a Manchester City Centre firm. You will have experience of working within debt recovery at team leader level. The department deal with Secured Customer Engagement (Mortgage Arrears), Unsecured/Commercial Litigation and Field/Contact Team.

 
The Role
  • You will be responsible for managing the daily activity of an operational team, as well as ensuring the team delivers first class service to the areas of the business they support.
  • You must ensure that the team is meeting the required client SLA’s to comply with expectations and policies.
  • You will provide a professional and informative primary point of contact for all customers, clients and third parties whilst maintaining the highest level of customer service.
  • Supporting the Operational Manager, you will be responsible for the co-ordination of resources including conducting 1:1s and appraisals, management of daily workloads and productivity as well as achieving service level standards and optimising staff levels on a daily basis.
The Benefits
 
In addition to your competitive basic salary we have an exciting benefits package including a contributory pension scheme, critical illness cover, health cash plan, death in service, discounted legal services, 25 days hols (this increases with length of service), discounted online shopping, season ticket loans, childcare vouchers. 
 







About us Formed in 1999, G2 Legal Limited is one of the largest, privately owned legal recruitment companies with offices throughout the UK and in Sydney, Australia. We are a fully accredited member of APSCO. Please visit our website for more information on the services we provide and current opportunities.

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